Effective Date: August 29, 2026 Version: 1.8
These Terms of Service ("Terms") govern your access to and use of the Synergy In Construction (SynC™) platform, website, and related services (collectively, the "Services") provided by Synergy In Construction, LLC, a Florida limited liability company. By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
By creating an account, accessing, or using the Services, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and references to "you" will refer to both you as an individual and the organization.
You must be at least 18 years old and capable of forming a binding contract to use the Services. By agreeing to these Terms, you represent and warrant that you meet these requirements and that your use of the Services complies with all applicable laws and regulations.
To access certain features, you must create an account by providing accurate, current, and complete information during registration. You agree to update such information promptly as needed to maintain its accuracy.
You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms, are inactive for extended periods, or pose security risks.
SynC provides a cloud-based platform for construction project management, including but not limited to:
The Services include artificial intelligence and machine learning features, including but not limited to:
These AI features utilize third-party AI services and APIs. By using AI features, you acknowledge that:
How content is transmitted to those third-party services, and the limits on what they may do with it, are addressed in §5.3.3.
Your conversations with the AI assistant are stored by the Services so that a conversation remains available to you after you close it, rather than existing only for as long as the page is open. The messages you send to the assistant are your User Content under §5.1, and §5.3 applies to them.
The Services include a collaborative wiki ("SynC Standards") where authenticated users may contribute to, edit, and improve construction reference specifications. SynC Standards are governed by the additional terms in Section 5A below.
The Services may integrate with third-party platforms and APIs. Your use of these integrations is subject to the third party's terms of service and privacy policies. We are not responsible for the availability, functionality, or security of third-party services.
The Services are under active development, and we may make certain features available on an alpha, beta, preview, pilot, or early-access basis ("Beta Features"), whether or not labeled as such. Beta Features are provided for evaluation purposes; they may be modified, suspended, or discontinued at any time without notice, may be subject to additional usage limits, and may contain errors or produce unexpected results. Beta Features are provided "AS IS," are excluded from any availability or support commitment, and your use of them is at your own risk. Feedback you provide on Beta Features is governed by Section 8.5.
You retain ownership of all data, content, specifications, designs, documents, and other materials you create, upload, or submit to the Services ("User Content"), except as otherwise provided in Section 5A regarding SynC Standards contributions and the use of SynC Standards within projects (Section 5A.7).
By uploading User Content to the Services, you grant SynC a worldwide, non-exclusive, royalty-free, transferable license to:
This license exists only for the duration of your use of the Services and for a reasonable period thereafter to fulfill backup and legal obligations.
Beyond delivering the Services to you, and the legal and business disclosures described in our Privacy Policy, this Section states the only ways SynC uses User Content. It is a limit on our rights, not a grant.
We do not use User Content, or any adaptation or excerpt of it, to train, fine-tune or improve any generative artificial-intelligence model, or any general-purpose or foundation model, whether our own or a third party's, and whether or not it has been anonymized, de-identified or aggregated. We do not license, sell, publish or otherwise disclose User Content to any third party for those purposes.
Removing names or other identifying details from a specification does not change its confidential status. De-identified User Content remains your confidential information, and a project specification remains your confidential work product under §5A.7.2.
This Section applies to all User Content, whenever submitted, including content submitted before this version took effect.
Operational models. We may build and use models that classify, score, match, rank, or detect anomalies in content within the Services — for example, identifying what kind of value a datasheet field holds, flagging a likely duplicate, or detecting an entry outside its normal range. A model of this kind falls outside the prohibition above only if all of the following are true:
Where such a model is developed using content from more than one customer, we use it only to operate the Services, and never to disclose one customer's content, or any excerpt of it, to another.
Exception by written agreement. We may use your User Content in a way this Section otherwise prohibits only under a separate written agreement that you execute and that identifies the content and the use. Your acceptance of these Terms is not such an agreement, and we will not require such an agreement as a condition of providing the Services to you.
This Section does not restrict:
(a) Content you offer for inclusion in the SynC Standards library. If you submit content for the purpose of having it included in a published Standard — for example a suggested change containing proposed text — that submission is a Contribution governed by the Contributor License Agreement, not by this Section. Consistent with that Agreement, whether something is a Contribution turns on the purpose for which it was submitted — content offered for inclusion — and not on the channel used to submit it.
Content you write inside your own project for your own project's participants is not a Contribution, and does not become one because it concerns a Standard you imported.
(b) Feedback you direct to SynC, including a report of an error in a published Standard, which is governed by §8.5.
(c) SynC Standards content as published in the public SynC Standards library, which is licensed under CC-BY-SA 4.0. This does not permit us to read that content out of your private project.
(d) The usage and structural statistics described in §5.3.2.
We collect and analyze how the Services are used, and structural measurements derived from content, in order to operate and improve the Services. This includes counts, frequencies, distributions, timings, error rates, and feature-utilization patterns — for example, how many datasheets a project contains, how often a value is deferred to the drawings, how often a publish is blocked because a component is out of date, or how frequently a given field name appears across the platform.
These are measurements about content. They do not include, and may not be used to reconstruct, the text of your specifications or any other User Content. Where a statistic could identify an individual customer, we report it only in aggregate.
Delivering AI-assisted features and search requires transmitting the content you are working with to service providers that perform inference and text-embedding on our behalf. We do not permit those providers to retain your content for their own purposes or to use it to train their models. We enforce this by technical configuration rather than by a direct contract with each host: requests are restricted to inference hosts we have vetted, hosts identified as retaining or training on submitted content are excluded from serving them, and a request fails rather than proceed if no host satisfies those constraints. Those hosts are suppliers of the routing service we contract with; we rely on that configuration and on each host's published data-handling terms.
Which providers we use, where they process content, and the specific controls we apply are disclosed in our Privacy Policy and on the subprocessor list it references, and they change from time to time. We may change providers, hosts or mechanisms. If a change materially reduces the protections described in this Section, we will give at least thirty (30) days' notice under §18.2 before the change takes effect.
If your engagement requires zero-data-retention processing or a restricted set of processing jurisdictions, contact privacy@synergyinconstruction.com.
You represent and warrant that:
You agree not to upload User Content that:
The Services include the SynC Standards Wiki ("SynC Standards"), a collaboratively maintained library of construction reference specifications. This Section 5A applies to all users of the Services, whether or not you contribute to SynC Standards.
SynC Standards are contributed by users of the Services and are licensed to the public under the Creative Commons Attribution-ShareAlike 4.0 International License (CC-BY-SA 4.0). Because SynC Standards are openly licensed, anyone — including users who have never contributed — may use, share, and adapt them, subject to CC-BY-SA 4.0. When SynC Standards content, or an adaptation of it, is redistributed to the public, the redistributor must give attribution to contributors and license the publicly redistributed version under CC-BY-SA 4.0. Use of a SynC Standard within a project is addressed in §5A.7.
If you contribute to SynC Standards, your contribution is governed by SynC's separate Contributor License Agreement ("CLA"), which you accept at the time you submit a contribution. The CLA — not these Terms — sets out the terms that apply to contributions, including:
To the extent of any conflict between these Terms and the CLA with respect to contributions, the CLA governs. These Terms do not restate or modify the CLA, and nothing in this Section 5A grants SynC any right in a contribution beyond what the CLA grants. You are not required to contribute, and you do not accept the CLA unless and until you submit a contribution.
SynC reserves the right to:
These editorial and moderation rights operate alongside, and do not limit, SynC's rights under the CLA. As between these Terms and the CLA, the rights exercised over a contribution are those granted by CLA §2E; this Section describes them for the benefit of all users of the Services and adds nothing to them.
SynC Standards display contributor attribution as required by the CC-BY-SA 4.0 license. The treatment of contributor attribution — including how it is recorded, preserved, and anonymized following deletion of a contributor's account — is governed by the CLA.
SynC Standards are reference specifications developed collaboratively by construction professionals. They are not engineering judgments, professional recommendations, or substitutes for the independent professional judgment of a licensed engineer. Users are solely responsible for verifying the suitability of any standard for their specific project, jurisdiction, and application. Contributors are not liable for downstream use of their contributions.
Once a SynC Standards Wiki revision has been formally adopted, its content is immutable. The platform stores adopted revisions as permanent records that cannot be edited, only superseded by later adopted revisions. Projects may import specific adopted revisions as fixed references, and the platform commits to preserving those references as a load-bearing feature of the Services.
Notwithstanding the immutability principle in §5A.6.1, SynC reserves the right to issue errata — public, non-destructive annotations attached to an adopted revision — at its sole discretion when an error or other issue is identified after adoption. Errata do not modify the content of the adopted revision; the original content remains intact. Errata are displayed as banners or other visual indicators on every page that references the affected adopted revision, including in projects that have already imported the affected revision.
By using the Services, you acknowledge and agree that:
In extraordinary circumstances, SynC reserves the right to revoke an adopted wiki revision, removing it from public view and from project specifications that reference it. This authority is exercised as narrowly as possible and is reserved for situations including but not limited to:
When SynC exercises revocation authority:
The errata and revocation authority in this Section 5A.6 is SynC's own platform authority, and this Section states its limits. Errata may appear on, and revocation may affect, adopted wiki revisions that have been imported into projects, including projects that have been shared with recipients under Section 6. SynC will exercise this authority only in the circumstances described in §5A.6.2 and §5A.6.3, and will not use it to remove or alter content within a customer's project for ordinary commercial or editorial reasons. Whether a recipient's access to a shared project continues is a matter between the project owner and the recipient under Section 6; nothing in this Section 5A.6 gives SynC any additional right to control, grant, or remove a recipient's access to a shared project.
You acknowledge that SynC's exercise of errata or revocation authority under this section is a protective measure for the user community, the public, or to comply with applicable law. To the maximum extent permitted by law, SynC is not liable to any user, contributor, project owner, or share-link recipient for any consequence of an errata being issued or an adopted revision being revoked, including but not limited to: changes to the appearance of imported content, project workflow disruption, downstream notification obligations between you and your share-link recipients, or any business impact resulting from a published errata or revocation notice.
Errata issued by SynC as the platform are the platform's own speech, and SynC is responsible for their accuracy as such. Errata issued by community moderators through the wiki errata mechanism are community speech hosted and moderated by SynC; SynC's responsibility for community-issued errata is limited to its role as host and moderator.
The Services allow you to import an adopted revision of a SynC Standard into a project as a starting specification. Importing copies the content of that adopted revision into your project. The adopted revision itself remains available in the public SynC Standards Wiki under CC-BY-SA 4.0 and is not altered, restricted, or removed by your import. Your use of a SynC Standard within a project is supported both by CC-BY-SA 4.0 and by the additional project-use permission that contributors grant under the CLA, and is available to you whether or not you have contributed to SynC Standards.
Within a project, you may configure an imported SynC Standard using its built-in datasheet fields, edit its content, and add project-specific requirements. The resulting project specification is your confidential work product. It is private to the project and accessible only to users you authorize and to share-link recipients in accordance with Section 6. Your configuration choices, edits, and project-specific additions are your User Content under §5.1. The SynC Standards content embedded in the project specification remains licensed under CC-BY-SA 4.0; your use of that content within the project is governed by §5A.7.3 and §5A.7.4.
Your project specification is not used as training or research material; see §5.3.1.
The ShareAlike and attribution conditions of CC-BY-SA 4.0 are triggered when licensed material, or an adaptation of it, is shared with the public. Importing a SynC Standard into a project, configuring and editing it, and using the resulting project specification within that project — including providing it to the owner, design team, contractors, suppliers, and other identified participants of that project, and submitting it to an authority having jurisdiction for review or permitting — is use of the Standard within a defined project and does not, by itself, constitute making an adaptation available to the public. A project specification used in this manner is not required by CC-BY-SA 4.0 to be published or to be licensed under CC-BY-SA 4.0, and you may treat it as confidential, subject to §5A.7.4.
If you make a SynC Standard, or an adaptation of one (including a project specification derived from a SynC Standard), available to the public — for example by posting it on a publicly accessible website or procurement portal, or otherwise distributing it to the public at large — that distribution is governed by CC-BY-SA 4.0. You must attribute the contributors and license the publicly distributed version under CC-BY-SA 4.0. This obligation applies to the SynC Standards content and adaptations of it; it does not extend to other User Content in your project that is independently authored by you and not derived from a SynC Standard. Nothing in this Section permits you to apply additional restrictions to, or to claim proprietary ownership of, the SynC Standards content itself, as distinct from your own configuration choices, edits, and project-specific additions.
SynC may display contributor attribution on SynC Standards content imported into projects, including by identifying the source adopted revision. This preserves the attribution and licensing record required by CC-BY-SA 4.0 and is consistent with the Contributor License Agreement.
SynC respects the intellectual property rights of others and expects users of the Services to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. § 512, and we will remove or disable access to material claimed to be infringing in accordance with this Section.
Notices of claimed copyright infringement should be sent to SynC's Designated Copyright Agent by email:
Copyright Agent Synergy In Construction, LLC Email: legal@synergyinconstruction.com Subject Line: "DMCA Notice"
The Designated Copyright Agent's current contact details, including any mailing address required to be registered with the United States Copyright Office, are as recorded in the Copyright Office's Directory of Designated Agents.
To be effective under 17 U.S.C. § 512(c)(3), your notice must include:
Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed by mistake, may be liable for damages.
If material you posted was removed or disabled in response to a DMCA notice and you believe the removal was the result of mistake or misidentification, you may submit a counter-notification to the Designated Copyright Agent containing the elements required by 17 U.S.C. § 512(g)(3), including: your physical or electronic signature; identification of the removed material and its prior location; a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification; your name, address, and telephone number; and a statement consenting to the jurisdiction of the federal district court for your judicial district (or, if outside the United States, the United States District Court for the Middle District of Florida) and that you will accept service of process from the person who filed the original notice. Upon receipt of a valid counter-notification, we will forward it to the original complainant and may restore the removed material in 10 to 14 business days unless the complainant notifies us that they have filed a court action seeking to restrain the alleged infringement.
SynC will, in appropriate circumstances, terminate the accounts of users who are determined to be repeat infringers.
Where the material subject to a DMCA notice is an adopted SynC Standards revision, removal may be effected through the revocation mechanism described in §5A.6.3, including its logging and notification practices. Removal of contributed material under this Section does not limit SynC's rights, or a contributor's obligations (including indemnification), under the Contributor License Agreement.
The Services allow you to create share links to grant other users access to your projects. When creating a share link, you may specify:
A recipient's export setting cannot be broadened by forwarding: access forwarded from a share link carries at most the export setting of the link it came from.
When a recipient accepts a share link, the recipient is granted access to the shared project at the access level you selected. That access is not permanent. It continues until it ends under this Section:
What removal cannot do. Removing a recipient's access ends their ability to view the project through the Services. It does not, and cannot, retrieve copies of project content that the recipient exported, downloaded, or printed while their access was active. This reflects the practical reality of construction document distribution: requirements that have been transmitted cannot be recalled from a recipient's own records.
If you are a share-link recipient. Your access to a shared project exists at the discretion of the project owner and may be removed at any time, without advance notice to you and without cause. Nothing in these Terms grants a recipient any right to continued access to a shared project, or any right to export it, and SynC has no obligation to any recipient to maintain, restore, or preserve access to a project shared with them. Whether you may export the shared project through the Services is controlled by the party who shared it with you (§6.1). If your work requires a durable record of project content shared with you: where export is available to you, make that record while your access is active; where it is not, request what you need from the party who shared the project with you. These Terms do not grant you any right to copy or retain project content beyond the access and export the sharer has enabled, and any record-keeping arrangement is a matter between you and the sharer.
Limitation: platform-level moderation of wiki content. The access controls in this Section govern the relationship between you and your recipients. Separately, SynC may issue errata on, or in extraordinary circumstances revoke, adopted wiki revisions that your project has imported. See §5A.6 for the scope and limits of that authority.
Recipients with appropriate permissions may forward access to additional users through child share links, subject to:
When sharing projects, you are solely responsible for:
SynC is not responsible for any consequences arising from your decision to share project content with specific recipients or from recipients forwarding access within the limits you configured. Where a project specification incorporates content imported from a SynC Standard, your distribution of that specification is also subject to §5A.7.
The Services provide commenting functionality with two visibility levels:
Comments marked as Internal are isolated by company. Other companies participating on the same project cannot see, search, or access your Internal comments. This isolation is enforced at the data layer and cannot be overridden by other project participants.
You are solely responsible for selecting the appropriate visibility level when creating comments. Once a comment has been marked External and viewed by other participants, the information contained in it has been disclosed. SynC is not responsible for information disclosed through comments you have marked as External.
Comments may be exported to PDF or Word format. Once exported, the exported document is outside the control of the Services, and SynC cannot manage or restrict its further distribution.
A comment you write for the participants in your own project is your User Content, is governed by §5.3.1, and is not sent to SynC as Feedback — including a comment about a SynC Standard you have imported. Where a feature of the Services lets you send a comment, question, or error report to SynC about a Standard in the public library, that feature will say so before you send it, and what you send is Feedback under §8.5.
The Services and all content provided by SynC, including but not limited to software, text, graphics, logos, icons, images, audio clips, algorithms, and user interface designs, are owned by SynC or its licensors and are protected by United States and international intellectual property laws, including copyright, trademark, patent, and trade secret laws.
SynC™, the SynC logo, "Synergy in Construction," and "SynC Standards" are trademarks of Synergy In Construction. You may not use these marks without prior written permission, except to accurately refer to the Services. Third parties who fork or adapt SynC Standards content under the CC-BY-SA license may not use the SynC name, logo, or branding to represent their derivative works as SynC Standards.
Subject to your compliance with these Terms, SynC grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal business purposes.
You may not:
For clarity, nothing in this Section 8.4 limits any right granted to you under the CC-BY-SA 4.0 license with respect to SynC Standards content (Section 5A) or under the Contributor License Agreement's Project Use Permission. Those rights are governed by their own license terms, and the restriction on developing competing products or services applies to the Services' software and platform, not to your exercise of rights in openly licensed SynC Standards content.
If you provide feedback, suggestions, or ideas about the Services, or about the content of the SynC Standards library — including reporting an error in a published Standard, or sending a comment or question to SynC about a Standard through a feature that indicates the content will be sent to SynC — ("Feedback"), you grant SynC a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Services and into the SynC Standards library, without any obligation to you.
If we incorporate Feedback into a published SynC Standard, you additionally license the incorporated material to the public under CC-BY-SA 4.0 as part of that Standard, on the same terms as the rest of that Standard. You agree that attribution to you may be omitted from that Standard, and this Section constitutes a request under Section 3(a)(3) of CC-BY-SA 4.0 that attribution information be removed. If you want your contribution to a Standard credited to you, submit it as a Contribution under the Contributor License Agreement instead of as Feedback.
Feedback is content you direct to SynC. Content you write for the participants in your own project is not Feedback, is not licensed by this Section, and is governed by §5.3.1 — including a comment about an imported Standard that you address to your own project team (§7.5).
This Section is a license to use Feedback in the Services and the SynC Standards library. It is not a license to use Feedback as training or research material, which §5.3.1 forbids.
You agree to use the Services only for lawful purposes and in accordance with these Terms.
You agree not to:
Violations of this Section may result in immediate suspension or termination of your account, removal of User Content, and potential legal action.
Certain features of the Services require payment of subscription fees. All fees are stated in U.S. dollars and are non-refundable except as required by law, as expressly stated in these Terms, or as provided in Section 16.3 (pro-rata refund upon termination by SynC without cause).
Subscription fees are billed in advance on a monthly or annual basis, as selected during registration. You authorize SynC to charge the payment method on file for all applicable fees.
SynC reserves the right to modify subscription fees with at least 30 days' notice. Continued use of the Services after a price change constitutes acceptance of the new fees.
Failure to pay fees when due may result in suspension or termination of your access to the Services.
Your use of the Services is subject to our Privacy Policy, which describes how we collect, use, disclose, and protect your personal information. By using the Services, you consent to our collection and use of information as described in the Privacy Policy.
While we strive to provide reliable Services, we do not guarantee uninterrupted or error-free access. The Services may be unavailable due to maintenance, updates, or circumstances beyond our control.
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We will make reasonable efforts to notify users of material changes.
SynC shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.
THE SERVICES, INCLUDING ALL CONSTRUCTION STANDARDS, SPECIFICATIONS, DATASHEETS, AI-GENERATED CONTENT, SYNC STANDARDS WIKI CONTENT, AND RELATED MATERIALS PROVIDED BY SYNC ("MATERIALS"), ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYNC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
THE MATERIALS AND AI-GENERATED CONTENT ARE FOR INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE PROFESSIONAL ADVICE (LEGAL, ENGINEERING, ARCHITECTURAL, OR OTHERWISE). YOU ARE SOLELY RESPONSIBLE FOR:
SynC is not responsible for the accuracy, legality, or safety of third-party content, links, or integrations accessed through the Services.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SYNC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF SYNC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE EXTENT PERMITTED BY LAW, SYNC'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO SYNC IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) $100 USD.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, the above limitations and exclusions will apply to the fullest extent permitted by law.
You agree to indemnify, defend, and hold harmless SynC, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
This indemnification obligation will survive termination of these Terms and your use of the Services.
You may terminate your account at any time by contacting support@synergyinconstruction.com or using the account termination feature in the Services.
SynC may suspend or terminate your account and access to the Services immediately, with or without notice, for any reason, including:
Upon termination:
You may request export of your User Content within 30 days of termination by contacting support@synergyinconstruction.com. After 30 days, we may permanently delete your data.
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES MOST DISPUTES TO BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT, AND IT WAIVES THE RIGHT TO PARTICIPATE IN CLASS ACTIONS. YOU MAY OPT OUT OF ARBITRATION AS DESCRIBED IN SECTION 17.10.
These Terms and any disputes arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles, except that the Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of the arbitration agreement in this Section 17.
Before initiating arbitration or any other proceeding, you and SynC agree to first attempt to resolve any dispute informally. The party raising the dispute must send the other a written notice describing the nature of the dispute and the relief sought (to SynC: legal@synergyinconstruction.com; to you: your registered email address). You and SynC agree to negotiate in good faith for at least 60 days after the notice is received. Completion of this informal process is a prerequisite to initiating arbitration or litigation. Applicable statutes of limitations are tolled during this period.
Except as provided in Section 17.4, you and SynC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a "Dispute") shall be resolved by final and binding arbitration on an individual basis, rather than in court. This agreement to arbitrate is mutual: it binds you and SynC equally.
This arbitration agreement does not apply to:
The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (for individual users) or its Commercial Arbitration Rules (for organizations), as applicable, each as modified by this Section 17. The AAA's rules are available at www.adr.org. A single arbitrator will be appointed in accordance with those rules. The arbitration will be conducted by videoconference or telephone unless the arbitrator determines an in-person hearing is necessary, in which case the hearing will take place in the county where you reside (for individual users) or in Orange County, Florida (for organizations), unless the parties agree otherwise. The arbitrator has exclusive authority to resolve any dispute about the interpretation, applicability, or enforceability of this arbitration agreement, except that only a court may decide the enforceability of the class action waiver in Section 17.7. Judgment on the arbitration award may be entered in any court of competent jurisdiction.
Payment of AAA filing, administrative, and arbitrator fees will be governed by the applicable AAA rules. For individual users, if you are unable to obtain a fee waiver and your claim seeks less than $10,000, SynC will pay the portion of the AAA filing fee that exceeds the cost of filing the same claim in the courts identified in Section 17.9, together with the administrative and arbitrator fees allocated to consumers under the AAA Consumer Arbitration Rules. Each party bears its own attorneys' fees and costs except where applicable law provides otherwise or the arbitrator determines that a claim or defense was frivolous or brought for an improper purpose.
TO THE EXTENT PERMITTED BY LAW, YOU AND SYNC AGREE THAT EACH MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. If a court of competent jurisdiction holds this class action waiver unenforceable as to a particular Dispute, then the agreement to arbitrate in Section 17.3 shall not apply to that Dispute, which shall instead proceed in the courts identified in Section 17.9; in no event shall any class, collective, or representative Dispute proceed in arbitration.
If 25 or more demands for arbitration raising similar Disputes are filed against SynC with the assistance or coordination of the same counsel or coordinated counsel, the parties agree the demands shall be resolved in staged proceedings: up to ten demands selected by claimants' counsel and up to ten selected by SynC shall proceed first as bellwether arbitrations, while the remaining demands are held in abeyance (with filing fees deferred and limitations periods tolled). Following the bellwether arbitrations, the parties shall engage in a good-faith global mediation before any remaining demand proceeds. If this Section is held unenforceable as to any demand, that demand shall proceed in the courts identified in Section 17.9.
For any Dispute not subject to arbitration under this Section 17, you agree that the action shall be brought exclusively in the state courts located in Orange County, Florida, or in the United States District Court for the Middle District of Florida (Orlando Division), and you irrevocably consent to the personal jurisdiction and venue of such courts.
You may opt out of the arbitration agreement in Sections 17.3 through 17.8 by emailing legal@synergyinconstruction.com with the subject line "Arbitration Opt-Out" — including your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration — within 30 days of the date you first accept these Terms. Opting out of arbitration does not affect any other provision of these Terms, including Section 17.9 (Jurisdiction and Venue). An opt-out applies only to the individual or organization that submits it.
These Terms, together with our Privacy Policy and any additional terms applicable to specific Services, constitute the entire agreement between you and SynC regarding the Services and supersede all prior agreements and understandings.
SynC reserves the right to modify these Terms at any time. We will provide notice of material changes by:
Continued use of the Services after changes become effective constitutes acceptance. If you do not agree to modified Terms, you must discontinue use of the Services.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your account without our prior written consent. SynC may assign these Terms or its rights hereunder without restriction.
SynC shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, war, terrorism, labor disputes, governmental actions, internet disruptions, or failure of third-party services.
You agree to comply with all applicable export and import laws and regulations in your use of the Services.
If you are a U.S. government entity, the Services are "commercial computer software" and "commercial computer software documentation" as defined in FAR 12.212 and DFARS 227.7202, and your rights are limited to those expressly granted in these Terms.
Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and SynC.
All notices to SynC must be sent by email to:
Synergy In Construction, LLC A Florida limited liability company Email: legal@synergyinconstruction.com
We may provide notices to you via email to your registered email address, posting on the Services, or by mail to your address on file. You consent to receive communications electronically.
For customer support inquiries, contact us at: Email: support@synergyinconstruction.com
By clicking "I Accept," creating an account, or using the Services, you acknowledge that:
This summary is provided for convenience and is not a substitute for the operative text above. Version 1.4 carries Terms of Service v1.1 forward in full, integrates two amendments that were previously drafted and reviewed as separate parallel tracks (the v1.2 errata/revocation-authority draft and the v1.3 standards-project-use draft), and adds the protective provisions adopted in the June 2026 legal-document review. No prior obligation, definition, or user right from v1.1 is removed, except that the dispute-resolution provisions in §17 are restructured as described below.
This summary is provided for convenience and is not a substitute for the operative text above. Version 1.5 carries Terms of Service v1.4 forward in full. Every section other than those listed below is unchanged. Section 21 above is retained verbatim as the historical record of what v1.4 changed; the entity-name correction it describes reflected the entity's then-current Wyoming domestication, which this version supersedes.
The entity redomesticated from Wyoming to Florida. Synergy In Construction, LLC completed a statutory conversion from a Wyoming limited liability company to a Florida limited liability company, effective upon the entity becoming active in Florida on August 2, 2026. A statutory conversion is a change of the entity's state of organization, not the creation of a new entity: the same legal entity continues, with the same Employer Identification Number, and it remains bound by and entitled to enforce every agreement it had already entered into. No contract, account, subscription, license grant, or obligation is transferred, assigned, novated, or terminated by the conversion. The provider is accordingly now identified throughout as "Synergy In Construction, LLC, a Florida limited liability company" (preamble, §19.1). This change of description does not, in itself, affect any party's rights or obligations.
Governing law moved from Wyoming to Florida (§17.1). This is a material change and it does affect the parties' rights: the substantive law applied to these Terms and to disputes arising under them is now Florida law rather than Wyoming law. The prior text read:
These Terms and any disputes arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law principles, except that the Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of the arbitration agreement in this Section 17.
It now reads:
These Terms and any disputes arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles, except that the Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of the arbitration agreement in this Section 17.
The Federal Arbitration Act carve-out is unchanged: the FAA continues to govern the interpretation and enforcement of the arbitration agreement in §17, so the change of governing law does not alter the law applied to the arbitration agreement itself. Only the law applied to the balance of these Terms, and to Disputes that are not subject to arbitration, changes.
Court venue moved from Wyoming to Florida (§17.9). This is a material change and it does affect the parties' rights: the forum in which a non-arbitrable Dispute must be brought has moved. The prior text read:
For any Dispute not subject to arbitration under this Section 17, you agree that the action shall be brought exclusively in the state or federal courts located in Sheridan County, Wyoming, and you irrevocably consent to the personal jurisdiction and venue of such courts.
It now reads:
For any Dispute not subject to arbitration under this Section 17, you agree that the action shall be brought exclusively in the state courts located in Orange County, Florida, or in the United States District Court for the Middle District of Florida (Orlando Division), and you irrevocably consent to the personal jurisdiction and venue of such courts.
The federal forum is now named expressly rather than by reference to "federal courts located in" the named county, because the federal court sitting in Orange County, Florida is the Orlando Division of the Middle District of Florida. The carve-outs in §17.4 are unaffected: small-claims claims may still be brought in any small claims court of competent jurisdiction, and claims for intellectual-property injunctive relief are routed to the courts identified in §17.9 as they were before. §17.6 (which measures SynC's filing-fee contribution against "the cost of filing the same claim in the courts identified in Section 17.9") and §17.7 and §17.8 (which send class Disputes and unenforceable coordinated-filing demands to "the courts identified in Section 17.9") pick up the new forum automatically and were not otherwise changed.
Arbitration hearing location moved from Wyoming to Florida (§17.5). Where an in-person arbitration hearing is required, the location for organizational users is now Orange County, Florida rather than Sheridan County, Wyoming. This affects organizational users' rights as to hearing location. The rule for individual users is unchanged and unaffected: an in-person hearing for an individual user still takes place in the county where that user resides.
DMCA counter-notification default forum (§5B.4). For a counter-notifying party located outside the United States, the consented federal forum is now the United States District Court for the Middle District of Florida, replacing the District of Wyoming. This conforms the §512(g)(3)(D) consent to the district in which SynC may now be found. It affects the rights only of a counter-notifying party outside the United States, and only as to forum.
The street address was removed; contact is by email (preamble, §5B.2, §19.1). SynC no longer publishes a street address in these Terms. The party is identified as "Synergy In Construction, LLC, a Florida limited liability company," and notices to SynC are given by email to legal@synergyinconstruction.com (§19.1), DMCA notices and counter-notifications by email to the Designated Copyright Agent at the same address (§5B.2), and support requests to support@synergyinconstruction.com (§19.3). These are the same mailboxes the Terms already designated for these purposes, so no method of contact available to you under v1.4 has been withdrawn other than postal mail, and the informal-dispute-resolution notice in §17.2 and the arbitration opt-out in §17.10 were already email-based and are unchanged. §5B.2 now also states that the Designated Copyright Agent's registered contact details, including any mailing address required to be registered with the United States Copyright Office, are as recorded in that office's Directory of Designated Agents. Notice to you (§19.2) is unchanged and still may be given by mail to your address on file.
No other change. No definition, license grant, disclaimer, limitation of liability, indemnity, fee term, termination right, wiki or standards provision, arbitration procedure, class-action waiver, or opt-out right is added, removed, or modified by v1.5.
Notice of these changes. Section 18.2 requires SynC to give notice of material changes by posting these Terms with a new Effective Date, sending email notification to your registered email address, and displaying a prominent notice in the Services. The governing-law, venue, and arbitration-location changes above are material, and notice is given by all three of those means. Section 18.2 does not prescribe an advance-notice period, and none is taken here; these Terms take effect on their Effective Date. The changes operate prospectively.
This summary is provided for convenience and is not a substitute for the operative text above. Version 1.6 carries Terms of Service v1.5 forward in full. Every section other than those listed below is unchanged. Sections 21 and 22 above are retained verbatim as the historical record of what v1.4 and v1.5 changed; their references to "Vested Access" describe provisions as they existed in those versions.
Notice of these changes. The replacement of §6.2 is a material change and notice is given by the three means Section 18.2 provides. As of the Effective Date, no share had been accepted under the former §6.2, so the change operates prospectively and affects no access previously granted.
This summary is provided for convenience and is not a substitute for the operative text above. Version 1.7 carries Terms of Service v1.6 forward in full. Every section other than those listed below is unchanged. Sections 21 through 23 are retained verbatim as the historical record of what v1.4, v1.5, and v1.6 changed.
Every change in this version but one runs in the same direction: SynC gives up rights it had reserved over your content, and states more precisely what it does instead. No fee, liability, indemnity, dispute-resolution, or sharing provision is touched.
The one exception is §8.5 (Feedback), which is broader than before. It now reaches feedback you direct to SynC about the content of the SynC Standards library, which it did not previously cover, and it takes a perpetual, irrevocable licence over that material — including, where SynC incorporates it into a published Standard, a licence to the public under CC-BY-SA 4.0. That is a genuine extension and it is described in full below. It applies only to content you choose to send to SynC; §7.5 and §5.3.1 keep everything you write for your own project outside it.
§5.3 renamed and reframed as a limit, not a grant. The heading "Data Usage for Service Improvement and AI Training" and the notice "You grant SynC the right to use User Content in the following ways" are replaced by "Limits on Our Use of Your Content" and a statement that the Section is a limit on SynC's rights. The Section's carve-in for legal and business disclosures described in the Privacy Policy (for example, response to legal process under §5A.6.3, and business transfer) is stated expressly so the limit is accurate rather than absolute.
§5.3.1 replaced: SynC will not use your content as training or research material. This is the substantive change. Former §5.3.1 permitted SynC to anonymize User Content — by removing names, company names, and project names — and to use the result to train AI models, develop features, conduct research, and create industry benchmarks, and stated that once anonymized the content "is not considered confidential." That permission is withdrawn in full and does not survive in any form. New §5.3.1 states that SynC does not use User Content, or any adaptation or excerpt of it, to train, fine-tune, or improve any generative AI model, or any general-purpose or foundation model, whether SynC's own or a third party's, and whether or not it has been anonymized, de-identified, or aggregated; and does not license, sell, publish, or otherwise disclose User Content to any third party for those purposes. It further states that removing identifying details from a specification does not change its confidential status.
Two boundaries are drawn expressly rather than left to interpretation. Operational models — models that classify, score, match, rank, or flag content inside the Services, such as identifying what kind of value a datasheet field holds or detecting an entry outside its normal range — sit outside the prohibition, but only if all three stated conditions hold: the model produces structured outputs and does not generate text; it is used only to operate the Services and is never distributed, licensed, or sold; and neither it nor its outputs reproduce your content to anyone not already authorized to see it. Where such a model is built from more than one customer's content, it may be used only to operate the Services and never to disclose one customer's content to another. The "does not generate text" condition is the load-bearing one: a model that emits only labels and scores has no channel through which a specification could surface, which is a property that can be verified from the model's design rather than asserted about its behaviour.
Separately, SynC may use User Content in a way §5.3.1 otherwise prohibits only under a separate written agreement you execute that identifies the content and the use. Accepting these Terms is not such an agreement, and SynC will not require one as a condition of providing the Services to you — so the exception cannot become a default by attrition.
The former clause was also internally inconsistent with §5A.7.2, which promises that a project specification is your confidential work product. Both could not be true of the same document. That conflict is resolved in favour of confidentiality.
This change is retroactive. New §5.3.1 applies to all User Content whenever submitted, including content submitted before this version took effect. Nothing was ever done under the former clause — v1.6 §5.3.3 already stated that SynC did not train AI models on User Content — so no use made under it needs to be unwound.
§5.3.1 states four things it does not restrict: content you offer for inclusion in the SynC Standards library, which the Contributor License Agreement governs (a); Feedback you direct to SynC, which §8.5 governs (b); SynC Standards content as published in the public library, which is licensed under CC-BY-SA 4.0 (c); and the statistics described in §5.3.2 (d). Paragraphs (a) and (b) describe content you deliberately send outward, not content that sits in your project: §5.3.1 states expressly that content you write inside your own project for your own project's participants is not a Contribution and does not become one because it concerns a Standard you imported.
§5.3.2 replaced: the line is drawn at expression. Former §5.3.2 permitted collection and analysis of "usage patterns, feature utilization, and interaction data." New §5.3.2 keeps that and states what it covers and what it does not: counts, frequencies, distributions, timings, error rates, and feature-utilization patterns are measurements about content, and may not include or be used to reconstruct the text of your specifications. Where a statistic could identify an individual customer, it is reported only in aggregate. This narrows what §5.3.2 permits by drawing an express boundary that the former text left open.
§5.3.3 replaced: the AI-training opt-out is removed because the use it opposed is gone. Former §5.3.3 stated that SynC did not currently train on User Content, reserved the right to begin doing so, and offered an opt-out and a commitment to obtain opt-in consent where law required it. The reserved right is withdrawn by new §5.3.1, so the opt-out has nothing to operate on and is removed. No user is disadvantaged: the practice being opted out of never occurred, and the new position is stronger than any opt-out — the use is forbidden for everyone rather than declinable by request. New §5.3.3 addresses what actually happens instead: delivering AI features and search requires transmitting the content you are working with to inference and embedding providers, and SynC does not permit those providers to retain your content for their own purposes or to train on it, enforcing this by technical configuration rather than by a direct contract with each host. It names no vendor and no jurisdiction, because both change; those are disclosed in the Privacy Policy and on the subprocessor list it references. SynC may change providers, hosts, or mechanisms, and will give notice under §18.2 before a change that materially reduces the protections described in the Section takes effect. The Section deliberately does not freeze the level of protection at the level in force when you accept — it commits to telling you before it moves downward, so that you can decide what to do about it.
§5.2 conformed. "Create derivative works as necessary to provide and improve the Services" becomes "to provide the Services and to operate them as described in §5.3." A general "improve the Services" grant sitting above a Section that forbids model improvement is a seam; the licence is now expressly bounded by §5.3.
§8.5 (Feedback) extended to the SynC Standards library. Former §8.5 licensed feedback "about the Services." It now expressly covers feedback about the content of the SynC Standards library — including reporting an error in a published Standard, and sending a comment or question to SynC about a Standard through a feature that indicates the content will be sent to SynC — and the licence extends to incorporating Feedback into the library as well as the Services. Two limits are stated in the same Section. First, Feedback is content you direct to SynC; content you write for the participants in your own project is not Feedback and is governed by §5.3.1. Second, the licence is to use Feedback in the Services and the library — it is not a licence to train models on it, which §5.3.1 forbids regardless.
A third limit closes a licensing gap in the same Section. The SynC Standards library is published to the public under CC-BY-SA 4.0. A licence permitting SynC to incorporate Feedback into the library would not, by itself, permit SynC to publish the incorporated material under CC-BY-SA — so the first time a report containing proposed text was folded into a Standard, SynC would be publishing material it had no right to licence onward, and §5A.1 would be false as to that material. §8.5 therefore also licenses the incorporated material to the public under CC-BY-SA 4.0 as part of the Standard, and treats the Section as a request under CC-BY-SA 4.0 §3(a)(3) that attribution be omitted. Anyone who wants their contribution credited is directed to submit it as a Contribution under the Contributor License Agreement instead, which preserves attribution under CLA §2B.
This closes a gap the amendment would otherwise have opened. Contributor License Agreement §1 excludes discussion, commentary, and feedback features from the definition of a Contribution, so a report of an error in a Standard is not a Contribution; and new §5.3.1 forbids SynC from using User Content to improve anything. Without this change an error report would have been covered by neither instrument, and SynC could not have acted on it.
New §7.5 (Comments Are Not Feedback to SynC). States in the comments Section what §5.3.1 and §8.5 establish: a comment you write for your project's participants stays with your project, and a feature that sends something to SynC about a public Standard will say so before you send it. This creates an obligation on SynC, not on you — the labelling requirement is what makes the distinction between §5.3.1 content and §8.5 Feedback observable rather than a matter of SynC's characterization after the fact.
§5A.2 and §5A.3 conformed to the Contributor License Agreement. §5A.2's list of what the CLA governs now also names the additional licence contributors grant SynC (CLA §2D) and SynC's editorial and moderation rights (CLA §2E). §5A.3 states that the rights it describes are those granted by CLA §2E and that this Section adds nothing to them. This is a correction of a structural defect, not a new right. §5A.2 provides that nothing in Section 5A grants SynC any right in a contribution beyond what the CLA grants, and that the CLA governs any conflict — so §5A.3's moderation rights were, as drafted, subordinated to a CLA that did not expressly grant them. CLA v2.4 §2E now does.
§5A.7.2 (The Project Specification). One sentence appended: your project specification is not used as training or research material, cross-referencing §5.3.1. The Section's substance is unchanged; the sentence puts the promise where a reader looking at project confidentiality will find it.
§4.2 (AI-Powered Features). One sentence appended cross-referencing §5.3.3 for how content reaches third-party AI services and what they may do with it. No change to the AI disclaimers.
§20 (Acknowledgment) corrected. The acknowledgment "You acknowledge that SynC may use anonymized User Content for AI training and service improvement" stated the opposite of v1.6 §5.3.3's operative term and is deleted. It is replaced with a plain-language statement of §5.3.1, §5.3.2, and §5.3.3 and their exceptions. A reader who reads only the acknowledgment now gets the same answer as a reader who reads the operative text.
Drafting annotations removed. The inline reviewer's notes carried in the v1.6 reference file were editorial annotations addressed to counsel, not terms, and were already excluded from the published v1.6 by the publishing migration's content guard. They are not carried into this version's text. No operative sentence they annotated is changed by their removal. Open items are recorded in Appendix A, which is not part of these Terms.
No other change. No definition, disclaimer, limitation of liability, indemnity, fee term, termination right, sharing or distribution provision, wiki errata or revocation provision, arbitration procedure, class-action waiver, or opt-out right is added, removed, or modified by v1.7, other than the removal of the AI-training opt-out described above, which is removed because the practice it applied to is now prohibited outright.
Notice of these changes. The withdrawal of a reserved right to use User Content for AI training, the removal of the corresponding opt-out, and the extension of the Feedback licence are material changes, and notice is given by the three means Section 18.2 provides. The changes to §5.3 operate retroactively as stated in §5.3.1, which is to your benefit; every other change operates prospectively.
This summary is provided for convenience and is not a substitute for the operative text above. Version 1.8 carries Terms of Service v1.7 forward in full. Every section other than those listed below is unchanged. Sections 21 through 24 are retained verbatim as the historical record of what v1.4 through v1.7 changed.
This version makes one change, and it is a disclosure rather than a reallocation of rights. The Services now store your conversations with the AI assistant instead of holding them only in your browser. No licence, ownership, disclaimer, limitation of liability, indemnity, fee, sharing, wiki, or dispute-resolution provision is added, removed, or modified.
New §4.2.1 (Your Conversations with the AI Assistant). States four things: that conversations are stored so that they remain available to you after you close them; that a conversation is your own record and private to you — no other user can view one through the Services, conversation content enters no published document, revision record, or export of project content, and a conversation is retained for you even where you later cease to have access to material discussed in it; that conversations are retained for a stated period and then deleted automatically; and that you may delete any conversation at any time and copy one out as readable text. It also states that the messages you send to the assistant are your User Content under §5.1, so §5.3 — including the prohibition on using your content as training or research material in §5.3.1 — applies to them.
The retention period is not stated here. §4.2.1 cross-references the Privacy Policy, which defines the period, states how it is measured, and states its relationship to account deletion. This follows the practice these documents already use for the AI-provider constraints in §5.3.3 and for the distribution-record retention rule: one definition, in one document. A period restated in two instruments is a period that will eventually be stated two different ways.
§16.3 (Effect of Termination) extended by one bullet. Records that conversations are retained through the period in which a terminated account can still be restored — so that restoring the account recovers them — and are deleted when the account is permanently deleted. This is where a reader closing an account will look for it.
§20 (Acknowledgment) extended by one bullet, stating §4.2.1 in plain language so that a reader of the acknowledgment gets the same answer as a reader of the operative text.
No other change. Nothing in §5 (including §5.1 ownership and the §5.3 limits), §5A, §5B, §6, §7, §8, §9 through §15, §17, §18, or §19 is added, removed, or modified by v1.8.
Notice of these changes. The Services beginning to retain a category of your content that was not previously retained is a material change, and notice is given by the three means Section 18.2 provides, in step with the corresponding Privacy Policy version. The change operates prospectively.
Last Updated: August 29, 2026 Version: 1.8
For questions about these Terms, please contact legal@synergyinconstruction.com.